FAQs

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Klarna, and Google Pay.

How long does shipping take?

Based on your shipping selection, orders are typically processed within 2–3 business days. Standard shipping takes 5–7 business days depending on your location. Rushed orders are shipped within 2 business days.

How much is shipping?

Shipping costs depend on your processing and shipping selection at checkout. 

Do you ship internationally?

At this time, we ship only within the United States. 

What if my order arrives damaged?

Please contact us within 48 hours of delivery with photos, and we’ll make it right with a replacement or refund.

Can I change or cancel my order after it’s placed?

We process orders quickly! Contact us within 24 hours of placing your order, and we’ll do our best to make changes before it ships.

Are your products handmade?

Many of our pieces are handcrafted by artisans using natural materials, so slight variations in color or texture are normal and part of their charm.

How can I contact customer service?

You can reach us anytime through our Contact Us page.